“600-460 UCCEIS – Cisco” Exam 600-460. Here you can get the latest free 600-460 exam exercise questions and answers for free and easily improve your skills!
600-460 exam
This exam tests a candidate’s knowledge of installing and deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of the Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network. Skills assessed include install, setup, configure, and troubleshoot the solution. Follow the link to find more information about https://www.leads4pass.com/600-460.html exam.
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Latest Cisco 600-460 pdf
[PDF] Free Cisco 600-460 pdf dumps download from Google Drive: https://drive.google.com/open?id=1ANDplxV8GpYI2qnK_TIjPe4FuAUrLQgw
600-460 UCCEIS – Ciscoļ¼https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/specialist-ucceis.html
Free Cisco 600-460 Exam Practice Questions
QUESTION 1
Refer to the exhibit.
While a Whisper Announcement call is being troubleshooted, the Cisco UCCE Peripheral Gateway PIM log is captured.
Which option describes what the log file indicates?
A. The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the
agent.
B. The MR PIM gets notification that the Whisper Announcement is done and sends the established event to the OPC.
C. The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to the OPC.
D. The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the
caller.
E. The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to the
agent.
Correct Answer: A
QUESTION 2
Which two situations can cause the “Send to VRU” to fail within an ICM script for Cisco CVP? (Choose two.)
A. VRU PIM just got out of service.
B. No network VRU is configured for the routing client.
C. Send to originator is not enabled.
D. Incorrect media file name.
E. Primary VRU peripheral gateway is out of service.
Correct Answer: AB
QUESTION 3
Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to
release of 10.x?
A. Mapping an IP address to hostname on Cisco UCCE
B. CVP to route calls to “mediaserver”
C. No default “mediaserver” in CVP configuration
D. Mapping an IP address to hostname on VXML gateway
Correct Answer: D
QUESTION 4
Refer to the exhibit.
In Cisco UCCE Outbound Option when configuring transfer to IVR campaign, which two nodes can be used in the
routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)
A. Go to Script node
B. Send to VRU node
C. Queue to Skill Group node
D. Translation Route to VRU node
E. Route Select node
Correct Answer: BD
QUESTION 5
Which tool is used to expand the size of Cisco UCCE databases?
A. Microsoft SQL Studio
B. database sizing utility
C. DBExpand
D. ICMDBA
Correct Answer: D
QUESTION 6
Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration
Servers is true?
A. You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage
requirements.
B. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs
storage requirements.
C. You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.
D. You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet
IOPS requirements.
Correct Answer: B
QUESTION 7
Which two ICM scripting nodes support dynamic setting? (Choose two.)
A. Percent Allocation
B. Precision Queue
C. Skill Group
D. Peripheral gateway
E. Call Type
Correct Answer: BE
QUESTION 8
With Cisco UCCE and CVP, calls that are routed to nailed-up mobile agents keep failing, which two options could be the
cause? (Choose two.)
A. Incorrect Mobile Agent codec configured in the PG setup.
B. Unified CM remote CTI Ports (RCP) has the outbound trunk in its calling search space.
C. Unified CM SIP trunk has RFC2833 DTMF signaling method.
D. The mobile agents are using Finesse 9.1(1) as desktop.
E. No MTP resources configured to handle DTMF method mismatch.
Correct Answer: AE
QUESTION 9
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed
sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Correct Answer: B
QUESTION 10
Using queue at the edge with ELCAC, which two configurations in Cisco UCM are correct? (Choose two.)
A. Set a SIP trunk towards each SIP proxy for IP originated calls. This SIP trunk should use Location=Shadow.
B. Configure SIP Profile to Reroute Incoming Request using Call-Info header with purpose=x cisco-origIP
C. Set a SIP trunk towards each CVP Call Server for IP originated calls. This SIP trunk should use Location=Phantom
D. Configure SIP profile to Reroute Incoming Request using Contact-Info header with purpose=x-cisco-origIP
E. Create a UCM SIP Profile with Reroute Incoming request based on Contact Header.
Correct Answer: AB
QUESTION 11
Which three objects are created by the Domain Manager tool in the Cisco Unified ICM? (Choose three.)
A. ICM Organizational Unit
B. ICM facility
C. ICM User Group policy
D. ICM Security policy
E. ICM instance
F. ICM agent users
Correct Answer: ABE
QUESTION 12
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still
operational, which statement is true?
A. The system stops routing calls because it cannot function without a private network.
B. The private network data is rerouted automatically over the visible network.
C. Both call routers go active and attempt to split the system until the private network is restored.
D. The system continues to operate but with only one call router in simplex mode.
Correct Answer: D
QUESTION 13
When using the Play Media micro-application, which parameter automatically generates the media file name for an
agent greeting?
A. -g
B. -a
C. -aa
D. -ag
Correct Answer: B
Related 600-460 Popular Exam resources
| title | youtube | Cisco | lead4pass | Lead4Pass Total Questions | |
|---|---|---|---|---|---|
| Cisco | lead4pass 600-460 dumps pdf | lead4pass 600-460 youtube | 600-460 UCCEIS – Cisco | https://www.leads4pass.com/600-460.html | 96 Q&A |
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