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Exam MB-210: Microsoft Dynamics 365 for Sales (beta): https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Exam MB-210: Microsoft Dynamics 365 for Sales (beta)

Candidates for this exam are Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.

Candidates are responsible for configuring and expanding the core functionality of Leads, Contacts, Accounts, Opportunities and supporting entities to map to the sales processes in place at the company. They identify opportunities to use PowerApps for mobile applications, Microsoft Flow for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash journey.”

Candidates must have strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.

Perform configuration (40-45%)

Configure sales settings
Configure processes
Create and configure sales visualizations
Configure integration with external sales applications

Manage core sales entities (20-25%)

Create and manage leads
Create and manage opportunities

Manage sales entities (35-40%)

Create and manage quotes
Create and manage sales order processing
Create and manage product and product catalog

Free test Microsoft Dynamics 365 for Sales (beta) MB-210 Exam questions and Answers

QUESTION 1
You are a salesperson using Dynamics 365 for Sales.
You need to revise an active quote.
What happens to the original quote record?
A. The quote is deleted
B. The quote is converted into an order and a copy of the quote is put in draft mode for modification
C. The original quote is put in draft mode for modification
D. The quote is closed, and a copy of the quote is put in draft mode for modification
Correct Answer: C

QUESTION 2
A company uses Dynamics 365 for Sales. The company has not made changes to any of the default security roles.
You need to ensure that users can assign salespeople to sales territories.
Which security role can you use?
A. Delegate
B. Sales Person
C. Sales Manager
D. System Customizer
Correct Answer: C

QUESTION 3
You are a salesperson using Dynamics 365 for Sales.
You need to be able to modify the product price on an active invoice that uses current pricing.
What should you do?
A. Set the Invoice Product to Override Price
B. Set an End Date for the Price List to ensure the Price List is expired
C. Set an End Date for the Price List to ensure the Price List is not expired
D. Set the Invoice Product to Use Default
Correct Answer: A

QUESTION 4
You are creating orders from quotes in Dynamics 365.
In some circumstances, customers no longer require an order. In other circumstances, your company delivers the
order.
You need to ensure that closed orders use existing functionality to reflect the circumstances.
Which two methods of closing an order are available out of the box? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Cancel
B. Activate
C. Accept
D. Fulfill
Correct Answer: AD
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit-order-sales

QUESTION 5
You are Dynamics 365 for Sales administrator.
Sales representatives must enter estimated revenue only as an exception.
You need to ensure that estimated revenue for opportunities is automatically calculated.
What should you do?
A. In the System Settings sales tab, change the default revenue type to System Calculated
B. In custom controls, change the default revenue setting to System Calculated
C. In Personalization settings for each user, change the default revenue type to System Calculated
D. In Opportunities, change the default value of the revenue type to System Calculated
Correct Answer: D

QUESTION 6
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the
review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Use Unified Interface apps.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/linkedin/add-sales-navigator-controls-forms

QUESTION 7
You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too
long.
You need to shorten quote numbers to the minimum possible length.
What should you do?
A. Change the field type from auto number to decimal number
B. Reduce the auto number prefix to one character
C. Reduce the suffix length to four characters
D. Ensure that the prefix setting is read-only
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto-number-prefix-contract-case-article-quote-order-invoice-campaign-category-knowledge-articles

QUESTION 8
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the
review screen.
A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
The customer is now ready to complete the purchase.
You need to create a quote from the opportunity.
Solution: Close the opportunity as won.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/convert-opportunity-quote-sales-order-invoice

QUESTION 9
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the
review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Add the LinkedIn Sales Navigator Contact (member profile) control.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/linkedin/add-sales-navigator-controls-forms

QUESTION 10
A company plans to close early on the last day of the month for an employee celebration.
You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day.
Which feature should you use?
A. Events
B. Business closure
C. Fiscal calendar
D. Time off request
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-when-business-closed-csh

QUESTION 11
You work in a sales role for an organization that uses Dynamics 365. You are managing an opportunity for a potential
customer. You need to create a quote that automatically includes all the products from the opportunity.
What should you do?
A. Convert the opportunity to a quote
B. Create a new quote from the customer
C. Create a new quote from the opportunity
D. Create a new quote with the opportunity price list
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/convert-opportunity-quote-sales-order-invoice

QUESTION 12
A customer places an order that includes all of the products from a previous order.
You need to add products from the previous order to the new order.
From which sources can you retrieve the list of products? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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QUESTION 13
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the
review screen.
A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the default currency.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B

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